"Lasting Impressions did such a beautiful job refinishing the oak floors throughout my house (see my review dated 10/20/13), that I hired them again when having the kitchen remodeled. The kitchen floor wasn’t in great condition so instead of refinishing, it need replaced. Rick did a beautiful job installing the narrow 1-1/2 inch oak flooring. He also replaced a few bad boards in the doorway, installed new wood facing on four stair risers, and “toothed-in” new boards between the kitchen and foyer to blend the transition beautifully. He could have simply installed a board across the threshold where the two areas meet, but this method is so much better - and professional - looking. Lasting Impressions does it the right way! The existing oak steps were scratched up quite a bit but Ted worked to get them back into great shape. Ted and Brian once again did a beautiful job of sanding and polyurethane the new floor, adding just enough tint to the poly that the new floor blends with the 90-year old floor in the rest of the house. Everyone - including the contractors working on my kitchen - has commented on how great the floors look.
Rick took two to three days to install the floor - which is a little longer than normal because of the narrower boards as well as the entrance requiring some “toothing”. Ted and Brian took three days to sand and apply two coats of poly.
Another positive about Lasting Impressions is their communication. Ted ALWAYS returns your calls and ALWAYS keeps you apprised of the schedule. They really care about giving you a floor you’ll love. I would recommend them to anyone wanting good customer service and beautiful hardwood floors."
"Ted, Brian, and Rick had done work for me before. They installed a new wood floor in my kitchen, sanded and stained my dining room, and stained the new kitchen floor to match seamlessly with the dining room with the older wood. They did such a great job, and were so nice to work with before, that I wouldn't think of hiring anyone else to complete the work in the rest of the house. Ted is a hard worker and does amazing work. He's devoted to making sure the customer is happy. Brian is a real artist with wood, and Rick is a magician with the trim and repair work. They are an unbeatable team and did I say they are great people to spend time with? If I buy another house they'll be on my list to call. Thanks guys!"
"This company refinished two full rooms, with closets, a hallway, a flight of stairs with two landings, and two additional stairs. Member Comments: It was necessary to do considerable hand sanding in the closets and on the edges of the stairs where power sanders could not be used. The crew worked very hard for two days to get the floors prepared for the stain and sealing. The finished job is excellent. Ted, the owner of the company, was one of the main workers. He offered to come back to our house after the work was completed to help us move some heavy furniture that had to moved for the refinishing. "
"I have a large old home which we've lived in for 30+ years and have never had the hardwood floors redone since we moved in. I was seeking to have several floors stripped and stained, then have a polyurethane finish applied. I had a desire to have two darker stained floors re-done in a lighter color. The floors in one of my rooms was extremely damaged in several, large spots. Three of the rooms have unique thin slats of wood, about 7/8 inch wide. One company had said they would not even touch those types of floors because they were easily damaged. Member Comments: Lasting Impressions came and gave me a reasonable quote, told me which areas might present a problem, and followed up with a quote in a timely manner. Because we were doing so many floors, we set up a schedule to do a set of floors one week, then wait a week to get the furniture moves done, and start up again. This was over a 5-week period. I didn't have to remind them of the schedule. They came on time and finished when they said they would. They always left the work areas neat while working. They were extremely helpful in keeping my inconvenience to a minimum. The finished product is beautiful! Whenever anyone comes into my home, they immediately mention how beautiful the floors are. In the room with large damaged spots, they replaced the wood in such a way that I cannot tell where those damaged spots were, even upon close inspection. The darkly stained rooms were quickly converted to a lighter stain, which brightened up those rooms considerably. The rooms with the thin slats were all completed without any damage. Dust was kept to a minimum. I cannot begin to describe how happy I am with their work. This was top-notch work all the way around!"
"The experience was excellent. Very good about explaining what they're doing, how its going to work, and why they are doing. They were great about giving us choices, flexibility, and fitting into our schedule. Just very good all around."
"Sanded and stained to match adjoining hardwood floors in the living room of my 110-year-old house after I removed a wall-to-wall carpeting which I no longer wanted.. I was very pleased with the professionalism of the two men, brothers, I believe, who impressed me with their pride in their work. The first day, in the living room, they sanded the old, bare oak floor and put on a stain that was an excellent match to the floors on the adjoining rooms. Two days later, after the stain had settled and had a chance to dry, they returned and put on a cover satin texture polyurethane. The result is a work of beauty, something this old house well deserves.. "
"They refinished our floors in our house. The experience was excellent. Very good about explaining what they're doing, how its going to work, and why they are doing. They were great about giving us choices, flexibility, and fitting into our schedule. Just very good all around."
"Lasting Impressions obtained prefinished wood flooring to match our existing floors (other companies did not want to go through the trouble of finding the flooring). They removed existing carpet. Then, they did a great job seamlessly integrating the new floors with the old flooring. Following the installation they sanded and refinished the old and new floors. The final refinishing looked better than the original finish. The workers arrived promptly each day, worked continuously, and were very careful not to damage the existing woodwork. The process was surprisingly clean; there was only the slightest layer of dust from the sanding. They finished exactly when promised and were accommodating with our schedule."
"Superb experience from start to finish! A+ on every aspect of service. The floors were quite degraded, but when refinished they now look like new."
"They were very professional and it looked like it did before it was damaged when they were done. They matched the wood up perfectly. They cleaned up all their mess when they were done."
"We had them put in hardwood floors and pieced in an area of a floor. Member Comments: They were wonderful. Their floors are much better than the ones we had originally. Everything looks so nice. They do a really good job. I wouldn't hesitate to call them."
"Installed and finished new hardwood floors in large living room. Spent substantial time evaluating project. Identified problems with other hardwood floors that already existed in our home. Offered suggestions that improved overall aesthetics. Beautiful results! Member Comments: Great! Has extensive knowledge about hardwood floors. Very professional, very personable, reliable, and efficient. Good price. Highly recommend this company."
"Repaired and replaced existing hardwood floor due to termites. They also refinished all of the floors in my entire house. Member Comments: Very easy to work with. Explained everything to me. Did a very good job in a timely manor."
"Very well. They know what they're doing, and they are meticulous."